Terms of service

Welcome to Shailas Store. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

All content on this website, including product images, designs, text, and branding, is the property of Shailas Store. You may not copy, reproduce, or use any content without our written permission.

2. Products & Availability

We make every effort to display accurate product descriptions, images, and stock availability.

  • Product colors may slightly vary due to screen settings
  • All items are subject to availability
  • We may update or discontinue products at any time without prior notice

3. Orders & Payments

All orders are subject to confirmation and availability.

Prices are listed in Pakistani Rupees (PKR).

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Mobile Wallets (JazzCash, Easypaisa)

If your payment is incomplete or not confirmed, your order may be delayed or cancelled.

4. Shipping & Delivery

We deliver across Pakistan through trusted courier services.

  • Estimated delivery time: 2–5 working days
  • Delivery time may vary depending on your location
  • Delays may occur due to courier issues or unforeseen circumstances

Once your order is handed over to the courier, we are not responsible for delays caused by the shipping company.

5. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

By placing an order, you agree to the terms mentioned in our Refund Policy page.

6. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate name, address, and contact details
  • Respond to order confirmation calls or messages
  • Accept and pay for the order at the time of delivery (for COD orders)

Failure to respond or accept delivery may result in order cancellation.

7. Limitation of Liability

Shailas Store is not responsible for:

  • Any damage caused by improper use of products
  • Minor variations in product color or design
  • Delays caused by courier services

Our responsibility is limited to providing the product as described.

8. Governing Law

These Terms of Service are governed by the laws of Pakistan.

9. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page.

📞 Contact Information

If you have any questions about these Terms of Service, please contact us: